COMPUTER SERVICE AGREEMENT (A)

High West Digital Solutions (HWDS) offers the following computer related services:

  • Regular computer maintenance and software update installation
  • Computer diagnostics/troubleshooting and repair
  • New computer hardware installation and configuration
  • Troubleshooting and repair of local network related issues
  • Printer/Scanner configuration and troubleshooting
  • Software installation and troubleshooting
  • Network router/switch updates and patches
  • Network security testing
  • File Backup Scheduling and Maintenance
  • The agreement includes up to 5 hours of onsite support with additional hours billed at the on-demand rate.
  • This agreement includes 4 remote sessions per month, not to exceed 30 minutes each.
  • This agreement includes 2 hour phone support.
  • 8 hour weekday response time (Hours of operation M-F, 8am - 5pm)

Service Costs and Schedule

  • Monthly contract - $325 (discounted to $3,510 if paid annually)
  • On-demand hourly rate - $75

 

COMPUTER SERVICE AGREEMENT (B)

High West Digital Solutions (HWDS) offers the following computer related services:

  • Regular computer maintenance and software update installation
  • Computer diagnostics/troubleshooting and repair
  • New computer hardware installation and configuration
  • Troubleshooting and repair of local network related issues
  • Printer/Scanner configuration and troubleshooting
  • Software installation and troubleshooting
  • Network router/switch updates and patches
  • Network security testing
  • File Backup Scheduling and Maintenance
  • The agreement includes up to 3 hours of onsite support with additional hours billed at the on-demand rate.
  • This agreement includes 2 remote sessions per month, not to exceed 30 minutes each.
  • This agreement includes 1 hour of  phone support.
  • 24 hour weekday response time (Hours of operation M-F, 8am - 5pm)

Service Costs and Schedule

  • Monthly contract - $225 (discounted to $2,565 if paid annually)
  • On-demand hourly rate - $85

CONNECT WITH US

                   
   CALL (307) 245-4333

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